Use a
clear and specific subject
A
subject on your e-mail is important. Some people will
even trash e-mail's without a subject. Make sure yours
pertains to the text of your message. If you change the
topic, change the subject.
Quote
the exact section of text to which you are replying
It
is proper to quote a previous letter when replying to
it, like this:
>One
of the best survival novels I ever read was "Last of
the Breed" by
>Louis L'Amour (not a western). It was about a half-Sioux
(I believe)
>pilotshot down over Siberia.
Notice
the angle brackets ">". These are put in
automatically by the e-mail program. BUT... many
programs do this to the ENTIRE e-mail by default, do NOT
allow that to happen. People do not want to reread an
entire letter they just read. Just quote the exact
section of text you are referring, like shown above.
Do
not use all caps
THIS
CAN REALLY GET ANNOYING. All caps generally
looks like you are yelling.
Use
a spell checker
Most
email programs (including AOL) come equipped with a
spelling checker, use it.
Do
not send messages like, "Take me off this list"
At
the bottom of every email are clear instructions for
removing your address from the list. Also, in every
header there is an email address you can click on to
generate an unsubscribe e-mail. Finally, you can always
visit the PALS
Member Maintenance page for help.
In
general, do not send attachments through the list
Files can
generate a huge amount of throughput and people usually
are not interested in the file anyway. Some
mail programs, like Netscape, will default to "Send
HTML" or "Send MIME", these are actually
attachments and often result in you message being posted
twice to the list. Once as text and once as HTML. This
is just an annoyance to your readers. Turn the HTML
setting off. (Sometimes these messages are just bounced
back to you, so you have to turn it off.)
Be
mindful of other people's feelings
It
is easy for a reader to mistake your "tone of
voice" in an e-mail. If you are discussing a hot
topic, hold the e-mail for a few hours after you've
written it and reread it later. Be careful of areas that
could be misinterpreted.
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